Mobilunity is an IT outsourcing company that successfully exports services in a sphere of web systems design and development, search engine promotion and maintenance, customer support and works with clients worldwide for more than 5 years.

We are looking for dedicated and result-oriented Customer Support Representative to provide high-level quality support to our English-speaking customers.

Requirements:

– Higher education or last year student
– Excellent English, both written and speaking skills are required
– Good communication skills, attentive to details
– Work in shifts (morning-day, day-evening, evening-night)
– Night shifts are must

Main responsibilities:
(we will teach you how to)

– Support customers on-line via e-mails, calls and chats
– Handle and resolve customers’ complaints and requests
– Identify and escalate issues

Conditions of work:

– Work from office
– Paid tutoring
– Shift schedule (8am-4pm; 2pm-10pm; 10pm-6am)
– Night shifts and holidays are extra paid (after trial closed)
– Financial stability
– Legal employment according to UA Labor Code
– Competitive compensation
– Support in professional development
– Individual career path
– Paid vacation, 100% paid sick leave (+3 paid sick days without sick list)
– Comfortable office in the center of the city

Apply: c.rusyn@mobilunity.com